Expert-Led Training and Certification

Course Description: Develop the hands-on skills and knowledge you need to operate Zscaler solutions to protect sensitive and distributed data. Build upon your knowledge of the fundamentals of protecting users and data to improve overall data protection posture and optimize your incident workflow management.

This session will use a combination of expert-led lecture, interactive activities, and discussion to maximize learning and retention as well as help you discover how to better protect data while simplifying your security operations.

Learning Objectives:

• Build a cloud-first data protection program
• Incorporate advanced data protection to mitigate false positives
• Implement best practices in data protection incident workflow management
• Explore the latest features of Zscaler Data Protection

Course Description: Explore Zscaler Workload Communications and Posture Control tools. Broaden your ability to lead zero trust initiatives by learning how to configure secure workload communications in the cloud as well as operate the tools used to find and eliminate cloud risks. Get hands-on experience in deploying workloads to the cloud and locking them down to operate securely through the Zscaler Zero Trust Exchange.

This session will use a combination of expert-led lecture, interactive activities, and discussion to maximize learning and retention. You'll complete two labs that each focus on a different aspect of the security transformation journey:

Zero Trust for Public Cloud Workloads Hands-On Lab: Complete a lab in an AWS tenant.

Do You Think You're Smarter Than a Hacker?:

Learning Objectives:

• Understand cloud security challenges
• Connect cloud workloads to the Zscaler Zero Trust Exchange
• Configure cloud workload internet access and cross-cloud communication protection
• Describe the advantages of a cloud native application protection platform (CNAPP)
• Configure Posture Control by Zscaler

Course Description: Gain a clear understanding of the security capabilities of the Zscaler Zero Trust Exchange. This certification session will cover training on topics from endpoint protection via antivirus to advanced threat protection, including browser isolation and sandbox capabilities to protect users from zero-day attacks.

This live session will use a combination of expert-led lecture, interactive activities, and live discussion to maximize learning and retention while preparing you to use these features in your production environment.

Learning Objectives:

• Understand the various security services that are a parts of the Zero Trust Exchange
• Identify the browser isolation use case for securing user traffic.
• Determine the sandbox feature and how it protects from zero-day attacks
• Understand how a proactive deception-based defense approach detects active threats by populating the environment with decoys

Course Description: Build the skills you need to get the most from Zscaler Digital Experience (ZDX) and keep office and remote users connected and productive. Learn how to monitor digital experiences from the end user perspective, optimize performance, and rapidly troubleshoot and resolve offending application, network, and user endpoint device issues.

This session will use a combination of expert-led lecture, interactive hands-on activities, and discussion to maximize learning and retention to develop operational excellence in digital experience management.

Learning Objectives:

• Configure monitoring for web, private, and UCaaS apps, set up proactive alerts, and define role-based access.
• Proactively detect signs of global or regional performance degradation, and resolve underlying application, network, or device issues before users complain.
• Troubleshoot user experience and apply AI-powered root cause analysis to enable service desk teams to instantly isolate root causes and resolve tickets faster.
• Integrate with ServiceNow, Microsoft Teams, Zoom, and Microsoft InTune for richer metrics and analysis as well as to automate service management processes.
• Understand what’s new with Zscaler Digital Experience.

Course Description: ZCSE certification establishes that you understand the Zscaler Zero Trust Exchange architecture and can identify its components as well as common use cases that apply to Zscaler. Attend this session to enhance your ability to lead Zscaler conversations with your customers—by identifying and positioning the Zero Trust Exchange—and prepare to pass the ZCSE certification exam.

Learning Objectives:

• Identify what the Zero Trust Exchange is and how our cloud architecture operates at scale to protect an organization's users, workloads, and devices
• Understand how three main Zscaler product offerings (ZIA, ZPA, and ZDX) fit into the Zero Trust Exchange
• Message and position the value, benefits, and differentiation of the core areas of Zscaler technology
• Explain how Zscaler solves business-critical use cases in the real world through key capabilities offered in each administrator interface

Course Description: Attend this course to learn best practices and positioning when preparing and presenting the Zscaler user protection solution. You will have the opportunity to present a demonstration to achieve Zscaler demonstration accreditation and certification.

Learning Objectives:

• Effectively demonstrate the Zscaler platform as a critical part of the success of any opportunity
• Recognize the purpose and importance of an effective demonstration
• Prepare a demonstration based on the challenges a customer is facing
• Leverage the Solutions Demo Center to deliver a demonstration